Teamlease Services Pvt. Ltd.

Job Description:-

• Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.
• Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.
• Creating accurate spreadsheets.
• Entering and updating information into relevant databases.
• Ensuring data is backed up.
• Informing relevant parties regarding errors encountered.
• Handling additional duties from time to time. 

Votiko Solutions Private Limited

Job Description:-

 We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. As the voice of our company, the call centre representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction.

Responsibilities:-

• Create and maintain record of daily problems and remedial actions taken, using call-centre database.

• Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality.

• Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately.

• Identify opportunities for driving sales and revenue of the company’s existing product suite, and seize opportunities to upsell when appropriate.

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