Rexroth

Role Description :

Project management and Process management:

• Lead and drive global R&D engineering projects for the serial product development.
• Plan project resources and timeline as per the project agreement.
• Conduct project quality gate meetings with project team and steering committee.
• Execution, monitoring, reporting and escalation to achieve project objectives (quality, cost, time).
• Collaborate with global cross-functions at international locations to ensure seamless project execution.
• Ensure adherence to product development processes and documentation standards.
• Support process management and user administration topics within R&D area.

VISA

Job Description 

Responsibilities

• Works closely with subject matter experts, engineers, developers, and product marketing team to create scripts for video tutorials, infographics, screenshot markups, and User Experience (UX) and User Interface (UI) copy updates.
• Update, edit, and proofread written materials such as product manuals, user manuals, how-to guides, and FAQs.
• Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation.
• Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage.
• Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration.
• Develop content in alternative media forms for maximum usability, with consistent voice across all documentation.
• May serve on quality design, product development, or user experience teams.

Preferred Qualifications

• Bachelors degree, OR 1+ years of relevant work experience.
• Proven ability to quickly learn and understand complex subject matter.
• Experience in writing documentation and procedure manuals for various audiences.
• Superb written communication skills, with a keen eye for detail.
• Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content.
• Ability to handle multiple projects simultaneously.
• Preferred skills and qualifications
• Bachelor’s degree (or equivalent) in journalism, communications, or relevant technical field.
• Firm understanding of SDLC (systems development lifecycle).
• Previous experience in software development.
• Professional certification (ex: Society for Technical Communication).
• 2 -3 years of Technical writing or related experience. Experience with writing technical documentation based on technical project artifacts and interactions with Subject Matter Experts, including system architects and senior software engineers.
• Strong knowledge of the structure and content of the English language including the rules of composition and grammar.
• Strong customer service, analytical, research, interpersonal and problem-solving skills required.
• Strong interpersonal, facilitation, and leadership skills along with effective communication (both written and verbal) skills.
• Demonstrated ability to absorb, analyze, and understand new information, technologies, and practices quickly.
• Proven business processes analysis skills - gathering business requirements, analyzing systems impacts, accurately capturing system requirements and specifications.
• Strong knowledge of MS-Office products for Windows including Word, Excel, Visio, Teams, and SharePoint.
• Experience with XML documentation tools and profiling, XML editing tools (Arbortext Editor, Oxygen XML, or similar) and document repositories (Documentum, SDL Tridion, or similar), DITA experience preferred.
• Familiarity with Web design tools (SharePoint Designer and Workflow) preferred.
• Experience with graphics editing software such as Illustrator, Photoshop, or PaintShop Pro preferred.
• Experience with advanced authoring software such as Acrobat.
• Familiarity with Atlassian products (JIRA, Confluence) is a plus.
• Knowledgeable with Visa systems or applications is a plus.
• Familiarity with API documentation is a plus.