TeamLease Digital
Job description:-
Responsibilities:
1. Demonstrated skills in resolving customer-related issues in a professional manner within the time limits
2. Following up with customers for any further information
3. Adhere to the company data privacy and policies
4. Handle outbound calling.
5. Provide accurate, valid, and complete information by using the right tools
6. Go the extra mile to engage customers Experience – Freshers /1-2 years in handling customer queries/complaints via email, chat, inbound, and outbound calls. Mandatory Language - English and Hindi Industry type – Any industry with experience in customer facin.
Core-Competency:
Strolar Mounting Systems
Job decsription:-
Core-Competency:
1. Understands different grades and sizes of: Galvanized steel (HR/CR/GP/HDGI), Aluminum sections, Fasteners, clamps, brackets, channels.
2. Familiar with sheet metal items, punched parts, and fabrication consumables (grinding wheels, welding rods, etc.).
3.Creates and maintains: Purchase Orders (POs), Enquiries and quotations, Comparative statements (price, lead time, payment terms), Ensures correct specs, quantities, and delivery dates in POs, Regularly follows up with suppliers on: Delivery status, Material readiness, Invoice and payment queries, Helps identify delays and escalate when neede
4.. Understands: GST rates for steel/aluminum-related items, Matching invoices with POs and Delivery Challans (DCs), E-way bill basics (if involved in logistics coordination), Coordinates with stores or production teams to: Track stock vs requirement, Raise requisitions for low-stock or critical items, Help with just-in-time (JIT) procurement; an enter purchase data into ERP (Bizsol).
5.Comfortable with Excel (formulas, PO tracking sheets, vendor list updates), Supports senior buyers in: Getting multiple quotes, Comparing landed costs, Understanding freight charges and tax impact, Coordinates with stores and QC teams for: Material inspection and acceptance, Returns/replacements for damaged or wrong materials, Maintains updated: Vendor databases, Rate contracts (if applicable), GRN & invoice copies for audit trail
Strolar Mounting Systems
We are looking for a high performing Manager – Rooftop Sales to generate sales leads, close order and enhance market penetration in the rooftop solar mounting systems market.
Responsibility:
· Monitor relationships with existing customer base
· Identify and Generate new business opportunities
· Develop and implement marketing techniques that will drive new customers and generate new leads
· Ability to perform all aspects of selling / closing a project
· Responsible for the after sales coordination, solicitation of project documents and information
· Produce tangible results for growth
· Post Sales, follow up for all payments as per agreed terms
· Maintain acceptable profit margins
· Maintain sales quota for each quarter and year as provided
· Understanding of market metrics and trends