Telesales Executive
Mc Soft- 0 - 3 yrs
- Not Mentioned
-
Full Time
Working Type : Work From Office
Job Description :
Nfinassociates
Job Description:
We are looking for a motivated, confident, and results-driven Telesales Executive to join our growing sales team. As a Telesales Executive, you will be responsible for contacting potential and existing customers by phone to promote products or services, explain offerings, handle objections, and close sales.
The ideal candidate will possess excellent communication skills, a persuasive attitude, and a customer-first approach. This is a performance-based role with great earning potential through incentives and bonuses.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
-
Full Time
Working Type : Work From Office
Job Description :
Votiko Solutions
Job Description:-
Location: Remote (Work from Home)
Job Type: Full-Time | Night Shift
About the Job:
Votiko Solutions is hiring Call Center Executive for our international BPO team. This is a work from home job where you’ll handle customer support for global clients. If you are looking for an online customer care job, have strong communication skills, and can manage tasks independently, we’d love to hear from you.
Key Responsibilities:
· Make outbound and receive inbound calls for international B2B and B2C clients
· Handle customer handling job from home tasks like queries, complaints, and service requests
· Provide support via phone, email, and live chat
· Manage telemarketing activities such as lead generation, appointment setting, and surveys
· Meet performance goals in a remote setup
Inbound Call Executive
Mc Soft- 1 - 3 yrs
- 15,000 - 20,000 / month
-
Full Time
Working Type : Work From Office
Job Description :
CHN Tech
Job Description: We are looking for enthusiastic and customer-focused individuals to join our Inbound Voice Process team at CHN Technologies.
- Answer incoming customer calls in a professional and friendly manner
- Respond to customer inquiries and provide accurate information
- Resolve basic queries or escalate complex issues to the concerned department
- Maintain call records and follow-up as required
- Ensure a high level of customer satisfaction through quality service
- Good communication skills in Tamil and English (Both are mandatory)
- Basic computer knowledge
- Strong listening and problem-solving skills
- Ability to handle calls patiently and efficiently
- Freshers and experienced candidates are welcome
- Must be available to work on Saturdays and Sundays
- 0 - 3 yrs
- Not Mentioned
-
Full Time
Working Type : Work From Office
Job Description :
Job Description:-
1. Customer Interaction – Inbound Calls
Attend incoming calls from customers to address inquiries, complaints, or service requests.
Provide accurate information about products, services, billing, or processes.
Ensure all calls are handled professionally and courteously, maintaining a positive tone.
Document customer issues and resolutions in the internal system.
2. Customer Engagement – Outbound Calls
Make outgoing calls to existing or potential customers for promotions, follow-ups, or service verifications.
Convince customers regarding the benefits of products or services if working in a sales process.
Perform welcome calls, feedback surveys, or reminder calls (e.g., payment reminders, renewals).
3. Call Handling Quality
Follow company-approved scripts and communication protocols.
Maintain high levels of First Call Resolution (FCR).
Avoid long hold times or call transfers unless necessary.
Escalate complex queries to team leaders or supervisors appropriately.
4. Data Entry and CRM Updates
Record customer interactions, queries, feedback, and complaints accurately.
Update CRM or internal software systems in real-time with customer information and call outcomes.
Maintain data confidentiality and handle customer details securely.
5. Communication and Team Support
Coordinate with team members to share insights, feedback, or hand over follow-ups.
Participate in training sessions, briefings, and performance reviews.
Provide feedback on call scripts, system issues, or customer trends.