Desired Qualification:
· Graduate in any discipline with 2 years of Experience..
· Typing in English with a speed of 30 WPM or in Hindi with 25 WPM.
· Certificate of at least 6 months of basic knowledge of computer i.e. MS Office, Word, Excel and Power Point from a recognized institute (Exempted for professionally qualified like B.Tech, MBA etc).
· Good communication skills
Job Description:
· Computer Data Entry.
· Maintenance of office record.
· Secretarial assistance, clerical function, stenography etc.
· Routine office work as diary, dispatch, typing etc.
· Quality check functions under Aadhaar enrolment and updation processes, such as checking enrolment data, tallying and examining of documents, manual deduplication etc.
· Grievance handling, helpdesk operations, protocol and reception work.
· Working on tally or other software, accounting functions etc.
Experience Required:
· Two years’ work experience.
· Knowledge of regional language.
· Knowledge of computer applications.
Eligible candidates will be called for an Employability Assessment Test:
· General ability test –English, Analytical Mathematics / Reasoning, Computer, General Knowledge including Aadhaar related questions.
· Typing test.
Male Candidates only
Roles & Responsibilities:
• Manage Pan India Debtors Control & Overdues Collections
• To Monitor & assist Team on day to day working and ensure no pendency
• Preparation and Sharing of Weekly All India Collections and Debtors Report to Management
• Debtors reconciliation & Balance Confirmation status taken as per Statutory requirements
• Controlling of Sea LCL Export Debtor’s outstanding
• Weekly outstanding to Marketing & MIS Report to Management
• Follow up by Tele calls & by mail with MKTG as well as Customers
• Updating credit in the system for document release & reset weekly
• Making adjustment statements of the amount payable to the customer & receivable from the customer
• Experience in the approving task of FAC/Brokerage payment of customers
• Monitoring of team’s tasks & get it done in time
Sigma Outsourcing Services Pvt Ltd
Job Description:-
The Tele Caller for Debt Recovery is responsible for contacting individuals or businesses with overdue payments, negotiating repayment plans, ensuring timely collections, and maintaining customer relationships with professionalism and empathy. Senior Tele Callers will manage high-value or long-term overdue accounts, provide mentorship to junior staff, and optimize debt recovery strategies.
Key Responsibilities:
Make outbound calls to customers with overdue payments, informing them of outstanding balances and available payment options.
Negotiate repayment terms aligned with company policies and the customer’s financial situation.
Maintain accurate records of customer interactions, payments, and commitments.
Follow up on promised payments and address customer queries.
Achieve daily, weekly, and monthly collection targets.
Resolve disputes related to debt collection in a professional manner.
Ensure compliance with regulations and company policies.
Build and maintain positive customer relationships for future engagement.
Contact Person : Gopakumar Nair,
Email : hrmanager.west@sigmaindia.com,
Phone : +91 - 8976355095
CreedCulture Private Limited