Operational & Technical Responsibilities
Oversee order validation and processing of customer and intercompany invoices, ensuring accuracy and timeliness.
Manage Goods Receipt (GR) creation and support inventory management activities in alignment with business controls.
Supervise order preparation, order processing, and order management, including validation of purchase orders (POs) and supporting documentation.
Ensure compliance with internal controls, policies, and SLAs through regular internal quality audits.
Drive billing accuracy targets through robust validation, root cause analysis, and preventive controls.
Reduce billing-related write-offs, credit notes, and rework by a defined YoY / QoQ percentage through upstream issue resolution.
Ensure on-time invoicing SLAs are consistently met and invoices generated within agreed TAT) Team Management & Leadership
Lead, mentor, and support team members to ensure consistent performance and skill development.
Allocate work effectively, monitor productivity, and ensure timely completion of deliverables.
Coach team members on technical processes, quality expectations, and customer handling best practices.
Act as the first level of escalation for operational, client, or team-related issues and communicate risks proactively to management.
Foster a collaborative, high‑performance culture and act as a phenomenal team player by supporting ad‑hoc and cross‑functional requirements
Set clear team KPIs around billing accuracy, dispute reduction, on-time invoicing, and AR impact Process Improvement & Stakeholder Management
Identify process gaps and recommend solutions for efficiency, automation, and standardization.
Drive continuous improvement initiatives to enhance accuracy, turnaround time, and customer satisfaction.
Deliver high‑quality customer service by responding to internal and external stakeholder queries in a prompt, professional, and solution‑oriented manner.
Partner closely with clients and internal teams to ensure alignment on deliverables and service expectations.
Prepare and review monthly performance dashboards, SLA metrics, and management reports.
Track and reduce billing disputes aging and dispute backlog through proactive customer and sales collaboration.
Support O2C cycle time reduction (Order to Invoice, Invoice to Cash) by improving upstream order quality.
Key Responsibilities
1. Month-End Close & Financial Reporting
2. Manage RTR processes for direct operating cost categories, including Fuel accounting, Aircraft maintenance and engineering costs, Flight and cabin crew expenses, Airport, navigation, and ground handling charges, Aircraft leasing and ownership costs
3. Ensure timely completion of month-end, quarter-end, and year-end close cycles.
4. Review journals, accruals, and provisions to ensure accuracy and completeness.
5. Perform detailed variance analysis (Actual vs Budget / Forecast / Prior periods).
6. Collaborate with operational teams to validate financial assumptions.
Business Partnering
Partner with key business units including Operations, Engineering & Maintenance, Network Planning, Procurement.
Support budgeting and forecasting cycles for direct operating costs.
Provide financial insights to support route profitability and operational decisions.
Ensure Compliance & Audit
Process Excellence & Transformation :
Drive continuous improvement initiatives across RTR processes
Stakeholder Reporting & MIS :
Prepare management reports and dashboards for senior leadership.
Deliver insights on cost trends, operational efficiencies, and performance indicators.
Schneider Electric
Job Description:-
Roles & Responsibilities :
Identify non-quality factors continuously, conduct or have other departments conduct in-depth analyses and
monitor quality improvement plans.
Identify potential issues before they occur and implement preventive solutions.
Solve quality manufacturing issues affecting customers quickly and effectively through containment,
correction and prevention steps.
Plan and take any necessary actions to provide adequate confidence/evidence that a product or service will
satisfy given contractual/explicit customer requirements.
Make audits and analyze results as specified by quality systems and methods.
Takes any necessary actions to make sure that a product or service will satisfy customer requirements and is
the driving force in implementing continuous quality improvement.
Ensure that the Process Control Plan is applied and consistent with Failure Mode Effect Analysis (Challenge
supervisors to identify and manage risks in a preventive mode)
Lead Process Audits and Process Failure Mode Effect Analysis
Create and maintain quality control documentation, insure related training and application in the sector
Manage derogations
Lead continuous improvement on its perimeter
Lead containment actions, root cause analysis of quality issue and problem solving on his sector
Be a member of the Short Interval Management of the production lines
Provide inputs and challenge about quality for new evolution (PMP and Optimize Process (ex PEP) contribute to process/control capability implementation
Be the local expert of the assembled products in his sector
Can also be Key-User of the Quality Domain (QCO) with, in particular, a good knowledge on dynamization rules for inspection process
Contact Person :Nunna NVS Swarna Eswaramma
Email :swarana@vispl.net.in
Phone :+91 - 7557222333