WNS Global Services
Job description:-
Responsibilities:-
• Serve as the lead point of contact for all customer IT account management matters.
• Build and maintain strong, long-lasting client relationships.
• Design solutions for the clients and close agreements to maximize IT and business efficiencies.
• Look at opportunities for new technologies along with AI for improving business efficiency.
• Ensure the timely and successful delivery of IT solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics (e.g. quarterly service levels and annual forecasts)• Prepare reports on account status.
• Assist with challenging client requests or issue escalations as needed.
Schneider Electric
Job Description:-
Roles & Responsibilities :
Identify non-quality factors continuously, conduct or have other departments conduct in-depth analyses and
monitor quality improvement plans.
Identify potential issues before they occur and implement preventive solutions.
Solve quality manufacturing issues affecting customers quickly and effectively through containment,
correction and prevention steps.
Plan and take any necessary actions to provide adequate confidence/evidence that a product or service will
satisfy given contractual/explicit customer requirements.
Make audits and analyze results as specified by quality systems and methods.
Takes any necessary actions to make sure that a product or service will satisfy customer requirements and is
the driving force in implementing continuous quality improvement.
Ensure that the Process Control Plan is applied and consistent with Failure Mode Effect Analysis (Challenge
supervisors to identify and manage risks in a preventive mode)
Lead Process Audits and Process Failure Mode Effect Analysis
Create and maintain quality control documentation, insure related training and application in the sector
Manage derogations
Lead continuous improvement on its perimeter
Lead containment actions, root cause analysis of quality issue and problem solving on his sector
Be a member of the Short Interval Management of the production lines
Provide inputs and challenge about quality for new evolution (PMP and Optimize Process (ex PEP) contribute to process/control capability implementation
Be the local expert of the assembled products in his sector
Can also be Key-User of the Quality Domain (QCO) with, in particular, a good knowledge on dynamization rules for inspection process
Contact Person :Nunna NVS Swarna Eswaramma
Email :swarana@vispl.net.in
Phone :+91 - 7557222333
3 Business
Exp:
3+ Years (Knowladge of International B2B Database Market Research)