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Executive AOCS
Niyam IT
  • 1 - 2 yrs
  • Not Mentioned
  • Chennai
  • Customer Service
    • Full Time
    graduate
    1 - 2 yrs
    No required
    4
    Niyam IT
    Full Time

    Working Type : Work From Office
    Job Description :

    InterGlobe Aviation Ltd

    JOB DESCRIPTION : 

    Executive – AO&CS in the role of Customer Service

    Job purpose:

    To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

    Key responsibilities and accountabilities:

    Assist customers through all procedures related to arrivals & departures in the following activities.

    Reservations & ticketing:

    • Making reservations across the counter
    • Selling of tickets.
    • Remitting cash to the concerned department.
    • Answering customer queries over the telephone.

    Departures

    • Attend the pre – flight and post flight briefings.
    • Setting up of check in counters.
    • Screening of checked in baggage.
    • Maintain high quality of Check in procedures.
    • To assist customers with special requests.

    Arrivals

    • To assist customers with special requests.
    • To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
    • Co-ordination with the baggage vendor for the damaged bags.
    • Follow up with the en-route stations regarding lost baggage.

    Post flight departure 

    • Filing of all necessary flight papers
    • Any other responsibility assigned by the management from time to time
    • 1 - 3 yrs
    • Not Mentioned
  • Mumbai
  • MIS GST TAX Good Excel knowledge
    • Full Time
    graduate
    1 - 3 yrs
    No required
    5
    Niyam IT
    Full Time

    Working Type : Work From Office
    Job Description :

    InterGlobe Aviation Ltd

    Job Description:

    1. To ensure that the inflight sales information is collected from the crew, and entered in the designated portal, all the sales - cash, credit card, pre-paid and corporate are tallied. If there are any differences they need to be cleared then and there and if not possible at the earliest.

    2. Reconcile cash / card transactions of station on daily basis and submit the report on daily basis.

    3. To ensure that all the activities relating to the Inflight sales are recorded, accounted and tallied on a daily basis, including stock-taking periodically. All discrepancies need to be taken with the base station / lead crew and reconciled immediately.

    4. Well-versed with bank reconciliation/GST/TAX

    5. To have good relations and communications with all officials of the concerned department

    6. To ensure that all forex Vendor updation Work - MIS, Vendor/IndiGo outstanding Trackers etc.

    7. To ensure proper records of GST Invoices & and checks thoroughly

    8. To ensure all Charges Back Queries - CC Payment. Check the portal & and follow up with the concern station so that can provide the desired document to the CR team on time. Follow up with the CR team

    9. Good Excel knowledge.

    • 6 - 7 yrs
    • Not Mentioned
  • Gurgaon
  • SQL Tableau Power BI database management
    • Full Time
    graduate
    6 - 7 yrs
    No required
    3
    Niyam IT
    Full Time

    Working Type : Work From Office
    Job Description :

    InterGlobe Aviation Ltd

    Job Description:

    • Partner with stakeholders across business units (ex: sales, finance, HR) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams.
    • Collaborate with stakeholders to elicit and priortise business requirements.
      Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties.
    • Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
    • Conduct daily systems analytics to maximize effectiveness and troubleshoot problems, propose optimizations
    • Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations.
    • 1 - 2 yrs
    • 30,000 - 45,000 / month
  • Pune
  • Excellent sales skills Communicate complex
    • Full Time
    12th
    1 - 2 yrs
    30000 - 45000 / month
    5
    Niyam IT
    Full Time

    Working Type : Work From Office
    Job Description :

    Aakarshan Recruitment And Services

    Job Description:

    Responsibilities:-

    •          Inform customers about product & services
    •          Handle inbound & outbound calls
    •          Understand customer's need & solve queries
    •          Visit customers and keep accurate records
    •          Explain product features and benefits
    •          Achieve sales targets and build customer relationships

    •          Generate leads and negotiate deals
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