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  • 0 - 3 yrs
  • 20,000 - 25,000 / month
  • Delhi
  • strong communication skills
    • Full Time
    graduate
    0 - 3 yrs
    20000 - 25000 / month
    15
    Mc Soft
    Full Time

    Working Type : Work From Office
    Job Description :

    Votiko Solutions

    Job Description:-

    Location: Remote (Work from Home)
    Job Type: Full-Time | Night Shift

    About the Job:
    Votiko Solutions is hiring Call Center Executive for our international BPO team. This is a work from home job where you’ll handle customer support for global clients. If you are looking for an online customer care job, have strong communication skills, and can manage tasks independently, we’d love to hear from you.

    Key Responsibilities:

    ·         Make outbound and receive inbound calls for international B2B and B2C clients

    ·         Handle customer handling job from home tasks like queries, complaints, and service requests

    ·         Provide support via phone, email, and live chat

    ·         Manage telemarketing activities such as lead generation, appointment setting, and surveys

    ·         Meet performance goals in a remote setup


    • 1 - 3 yrs
    • 15,000 - 20,000 / month
  • Chennai
  • Good communication skills in Tamil and English Basic computer knowledge Strong listening and problem-solving skills
    • Full Time
    graduate
    1 - 3 yrs
    15000 - 20000 / month
    25
    Mc Soft
    Full Time

    Working Type : Work From Office
    Job Description :

    CHN Tech

    Job Description: We are looking for enthusiastic and customer-focused individuals to join our Inbound Voice Process team at CHN Technologies. 


    Responsibilities:
    • Answer incoming customer calls in a professional and friendly manner
    • Respond to customer inquiries and provide accurate information
    • Resolve basic queries or escalate complex issues to the concerned department
    • Maintain call records and follow-up as required
    • Ensure a high level of customer satisfaction through quality service
    Requirements:
    • Good communication skills in Tamil and English (Both are mandatory)
    • Basic computer knowledge
    • Strong listening and problem-solving skills
    • Ability to handle calls patiently and efficiently
    • Freshers and experienced candidates are welcome
    • Must be available to work on Saturdays and Sundays


    • 0 - 3 yrs
    • Not Mentioned
  • Coimbatore
  • fluent english Good Communication skills basic computer knowledge
    • Full Time
    graduate
    0 - 3 yrs
    No required
    4
    Mc Soft
    Full Time

    Working Type : Work From Office
    Job Description :
    Spancore Technology

    Job Description:-

    1. Customer Interaction – Inbound Calls

    • Attend incoming calls from customers to address inquiries, complaints, or service requests.

    • Provide accurate information about products, services, billing, or processes.

    • Ensure all calls are handled professionally and courteously, maintaining a positive tone.

    • Document customer issues and resolutions in the internal system.

    2. Customer Engagement – Outbound Calls

    • Make outgoing calls to existing or potential customers for promotions, follow-ups, or service verifications.

    • Convince customers regarding the benefits of products or services if working in a sales process.

    • Perform welcome calls, feedback surveys, or reminder calls (e.g., payment reminders, renewals).

    3. Call Handling Quality
    • Follow company-approved scripts and communication protocols.

    • Maintain high levels of First Call Resolution (FCR).

    • Avoid long hold times or call transfers unless necessary.

    • Escalate complex queries to team leaders or supervisors appropriately.

    4. Data Entry and CRM Updates
    • Record customer interactions, queries, feedback, and complaints accurately.

    • Update CRM or internal software systems in real-time with customer information and call outcomes.

    • Maintain data confidentiality and handle customer details securely.

    5. Communication and Team Support

    • Coordinate with team members to share insights, feedback, or hand over follow-ups.

    • Participate in training sessions, briefings, and performance reviews.

    • Provide feedback on call scripts, system issues, or customer trends.







    • 1 - 3 yrs
    • Not Mentioned
  • New Delhi
  • Certified Compliance Officer (CCO) Knowledge of Indian Railways Network Rail RTA
    • Full Time
    graduate
    1 - 3 yrs
    No required
    1
    clouddwes
    Full Time

    Working Type : Work From Office
    Job Description :
      ACME India Industries Ltd
    Job Description:-


    Department: Human Resources
    Reports to: HR Director
    Industry: Recruitment / Staffing – Railway Sector


    Company Overview:
    The HR Compliance Specialist – Railway Vertical will play a key role in driving
    end-to-end HR compliance across our railway staffing operations. Reporting directly to the HR Director.

    Position Overview:
    The HR Compliance Specialist – Railway Vertical is responsible for ensuring that all
    workforce-related processes, documentation, certifications, and labour practices
    comply with relevant railway, legal, and client-specific standards. Reporting directly
    to the HR Director, this role will serve as the central point of contact for statutory
    compliance, safety certifications, background verification, contractual
    documentation, and audit preparedness across all railway-related recruitment
    activities.

    Key Responsibilities:
    Regulatory & Legal Compliance

    â–ª Ensure adherence to labor laws, railway safety acts, and statutory mandates
    specific to railway employees and contract staff (e.g., Factories Act, CLRA,
    RDSO/IRSE compliance, health & safety laws).
    â–ª Monitor changes in railway recruitment-related compliance requirements across
    domestic and international regions (as applicable).
    â–ª Maintain up-to-date records of licenses, insurances, labor registrations, and
    contract employment obligations.


    Candidate Documentation & Verification
    â–ª Oversee collection, verification, and maintenance of mandatory documents
    including:
    â–ª Identity and address proofs
    â–ª Medical fitness certificates
    â–ª Background verification reports
    â–ª Education and professional qualifications
    â–ª Railway-specific certifications (PTS, IRSE license, RDSO approvals, etc.)

    â–ª Validate expiry dates and renewal timelines for time-bound certifications or
    permits.


    Internal Audits & External Inspections
    â–ª Conduct regular internal audits to verify documentation accuracy and policy
    adherence.
    â–ª Prepare and present documentation for client audits, railway authority
    inspections, and ISO audits (if applicable).
    â–ª Lead coordination for compliance during external assessments and respond to
    findings and corrective actions.


    Client & Project Compliance Liaison
    â–ª Interface with client compliance or HR teams to align company processes with
    project-specific workforce regulations and onboarding protocols.
    â–ª Support workforce mobilization by ensuring readiness and compliance for all
    deployed candidates.




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