Customer Care Executive Voice Process
Nexgen private limited- 1 - 5 yrs
- 18,000 - 23,000 / month
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Full Time
Working Type : Work From Office
Job Description :
Augmentive Business 7 Solutions Pvt Ltd
Job Responsibilities:
- Handle inbound and outbound customer queries.
- Communicate effectively in both English and Hindi.
- Provide high-quality customer service, ensuring timely resolution of customer issues.
- Maintain a professional demeanour and document all customer interactions as required.
- Strive to ensure customer satisfaction and efficient complaint management.
- Adhere to company policies, 24/7 shift schedules, and quality standards.
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Full Time
Working Type : Work From Office
Job Description :
QUANTAZONE
Job description:-
Key Responsibilities:
-Conduct market research to identify and collect information on potential clients.
-Implement diverse outbound lead generation strategies, including cold calling, email outreach, and LinkedIn prospecting, to connect with B2B clients.
-Schedule appointments with prospective clients and handle meetings effectively.
-Drive the sales process by communicating our services and solutions in Finance, HRMS, Marketing and Cloud to potential clients.
-Engage in regular follow-ups and maintain client relationships for long-term success.
-Meet or exceed targets for client acquisition and revenue generation.
Analyst
Nexgen private limited- 2 - 3 yrs
- Not Mentioned
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Full Time
Working Type : Work From Office
Job Description :
NIELSENIQ
Job description:-
The Analyst will be involved in projects from a modelling perspective.
His/her responsibilities will start from understanding project briefs from internal stakeholders, identify the right analytic solutions from product portfolio that will answer client questions, execute them error-free and deliver results on time.
The work will be heavy on data analyses, statistical modelling, and finally presenting these from a business/non-technical point of view.
As the Analyst grows in experience, the profile will require that he/she starts carrying out the above tasks independently, lead the project discussions, contribute to building relationships with internal stakeholders, and improving our analytical solutions through R&D (Research & Development) initiatives and value-added insights.
Responsibilities
- Execute analyses error-free and on time
- Manage execution of multiple analyses within project and work towards building efficiencies by identifying faster and simpler ways to improve the existing solutions
- Lead discussions with internal stakeholders and effectively able to tackle all challenges in the assigned project
- Carry out multiple standard/non-standard analyses to help build quality and insightful proposals and final insights presentations.
- Gain a detailed understanding and develop expertise in existing analytical solutions
- Always look out and experiment with different techniques/methods to improve existing solutions
- Help in R&D studies by carrying out analyses as planned
Developer
Nexgen private limited- 3 - 4 yrs
- Not Mentioned
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Full Time
Working Type : Work From Office
Job Description :
BOSCH GROUP
Job description:-
Key Responsibilities:
Implement and configure ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, Operational Intelligence, Cloud Management
Integrate monitoring tools (e.g., SCOM, SolarWinds, Nagios, etc.) with Event Management.
Design and maintain MID Servers and credentials for Discovery and Service Mapping.
Build and maintain CMDB with accurate and up-to-date configuration items (CIs).
Work with stakeholders to understand business requirements and deliver ITOM solutions.
Troubleshoot and resolve ITOM-related issues.
Collaborate with development and infrastructure teams for seamless solution delivery.