As part of the Visa’s Cybersecurity AI Center of Excellence, our team is focused on developing, operating, and driving the success of innovative analytics products that protect against cyber criminals and fraudsters. Leveraging the latest advancements in AI and machine learning, we work collaboratively with other cyber & risk teams to ensure our cybersecurity solutions align with customers' business objectives and deliver real-world impact. Team members are involved in all aspects of the product lifecycle, from initial planning and development to deployment, monitoring, and continuous improvement. We are committed to fostering a culture of research, knowledge sharing, and operational excellence.

Essential Functions:

• Work on scalable web applications using modern front-end and back-end technologies.

• Build and consume RESTful APIs and/or GraphQL endpoints.

• Develop responsive user interfaces using frameworks such as React or Angular.

• Implement server-side logic, database schemas, and data storage solutions using Golang, Python, Java, or similar technologies.

• Write clean, maintainable, and efficient code following best practices in software development.

• Troubleshoot, debug, and upgrade existing software systems.

• Write and maintain unit, integration, and end-to-end tests.

As an SAP Engineer, you will interface directly with BSAs and architects to understand business requirements, define technical solutions, create technical specs, develop and implement the same focus on the SAP S/4 Hana.

We are looking for an SAP Engineer to own the design and development of Palo Alto’s next-generation Sales and Distribution, Material Management, Hardware Shipping, Subscription Billing, R2R, Revenue, and Customer Master modules on various Initiatives. You will be part of the Enterprise Applications team responsible for and own SAP Order to Cash, Record to Report, Revenue, integrations with partners and other SaaS systems to support various business functions and systems capabilities. We are transforming our software delivery practices to bring in greater agility. 

You will apply an open communication and collaborative style and lead by example, being both customer-centric and service-minded, able to interact with cross-functional stakeholders, BSAs, and technical colleagues – creating consensus and clear strategy where appropriate.

Your Impact

• Own & drive the technical design of Palo Alto’s next-gen On-Prem, Hardware, SaaS business model as a product to meet future needs, and scalability, keeping industry-leading best practices in mind
• Be part of and drive the design, engineering efficiency and optimize the development process for continuous product delivery
• You will design and implement RICEW technical objects and its deliverables to ensure production readiness in O2C, MM, R2R, Revenue and custom Integrations space
• You will deliver solutions using SAP standard APIs, Import programs or custom interfaces (using BAPI, BADI, and custom extensions), and Workflow. These solutions could be real-time integration or batch processing depending on the transaction volume
• You will be working on cutting-edge cloud technologies including B2B (API Based) & EDI integrations
• Implement solutions to streamline processes, reduce redundancy, and enhance internal customer experience
• Collaborate with stakeholders to gather requirements and translate them into technical specifications

• Maintenance and Support

  • Monitor system performance and resolve issues proactively to minimize downtime and customer impacts

  • Conduct regular audits of data quality and integrity, implementing corrective actions as necessary

  • Provide ongoing support and training to users, ensuring they are equipped to leverage SAP effectively

• Best Practices and Documentation

  • Establish and enforce best practices for SAP development and configuration.

  • Maintain comprehensive documentation of system configurations, processes, and procedures

• Collaboration and Leadership

  • Work closely with cross-functional teams, including IT and business units, to align SAP Std capabilities with business objectives

  • Mentor junior SAP ERP engineers and provide guidance on complex projects

• Team Leadership & Development:
  • Manage, mentor, and develop a team of Application Engineers.
  • Provide technical guidance and training to ensure high-quality support across departments.
  • Foster a collaborative and high-performance team culture.
• Technical Oversight:
  • Oversee the creation of application solutions, CAD drawings, and technical documentation.
  • Ensure accuracy of bills of materials (BOM) in ERP systems (e.g., AX) for all customer orders.
  • Support complex quotations and project reviews in collaboration with Inside Sales and Contracts.
• Cross-Functional Collaboration:
  • Act as a liaison between Engineering, Sales, Contracts, and Production teams.
  • Provide technical mentorship to Production Technicians and Site Services for assembly and troubleshooting.
  • Lead training initiatives to reduce support dependency across departments.
• Customer Engagement:
  • Interact with key accounts to understand application requirements and provide expert-level support.
  • Ensure a high level of customer service and satisfaction through timely and accurate technical solutions.
• Process Improvement:
  • Identify and implement process improvements to enhance efficiency and reduce errors.
  • Monitor and report on team performance metrics and project timelines.

 Qualifications:-