You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

1. Production Management- Organize production setup as per production schedule,
assign task to associates, follow standard procedures, methods, BPS & work instructions, adapt & steer primary production activities to fulfil SQCD targets of the shift.

2.Daily shop Management- Conduct & document checks / LPC to ensure conformance to safety, quality & shop-floor standards. Record shift events (attendance, breakdowns, quality issues, criticality, performance, etc). Summarize shift events & performance and handover to next shift FLM to ensure seamless production continuity.

3.Performance Management- Track production performance and efficiency KPI (OEE, FPY,
scrap, tool life, levelling, fulfilment, etc.), identify and record deviations, collaborate with CFT members or escalate impediments to define & ensure execution of corrective actions to restore & stabilize targeted performance conditions.

4.Communication & collaboration- Organize & lead daily meetings (shift, SQCD, etc) with
associates, CFT members, managers, vendors, etc, to communicate relevant topics, e.g. company initiatives, goals, challenges & success, projects, discipline, performance, etc, to uphold transparency, productivity & good working relationship.

5.Employee & industrial relation- Engage proactively with associates to sustain an open
forum for them to voice their concerns, grievances, etc. Clarify, advice, counsel, resolve or raise topics to superiors in a fair, transparent & amicable manner to safe guard interests of associates & management and build a progressive work environment.

6.Continuous improvement and change initiatives- Motivate and coach associates into active engagement of learning, problem-solving & identifying potentials in manufacturing for Kaizens, suggestions on SQCD to enable operational excellence. Implement organizational change initiatives to bring transformational improvements to VS performance. Driving Digitalization projects in the Assembly lines.

7.Coaching & skill development- Organize and train new associates for the production lines. Track & monitor skill levels of existing associates. Organize, train and coach them to understand the requirements and reasons behind various processes, procedures & controls planned to ensure safety, efficiency and defect free production.

8.Process management- Follow defined manufacturing process standards i.e. drawings, PDS, SPC, PFEP, Gauge validity and conduct checks to confirm release of manufacturing during Shift start / Change over and execute defined deviation management if needed to ensure defect free production.

9.Management reporting- Compile, consolidate and report shop floor deliverables e.g.
SAP reporting, input hours, rejection qty, down-times, to enable management to visualize actual performance e.g. cost review, inventory, order tracking, associate payment, maintenance, budgets, etc. to accordingly steer business performance.