Practills learning

Job description -

We are looking for a passionate and dynamic Communicative English Trainer - Communication Coach to join our team. The ideal candidate should have a strong command of the English language and a keen interest in training and mentoring individuals to improve their communication skills.

Key Responsibilities:

•        Develop and implement lesson plans tailored to different proficiency levels.

•        Assess learners’ progress and provide constructive feedback.

•        Encourage confidence-building activities to help students overcome language barriers.

•        Use innovative teaching methodologies to make learning effective and enjoyable.

•        Assist in designing training materials, exercises, and activities.

•        Support learners in improving their verbal and non-verbal communication skills.

Requirements:

•        Any bachelor’s degree.

•        Fluency in spoken and written English is mandatory.

•        Strong interpersonal and communication skills.

•        Passion for teaching and helping learners develop confidence in English                           communication.

•        Prior experience in training or teaching English is an added advantage but not                    mandatory.

•        Ability to engage and motivate students

HELITE SOLUTIONS

Job Description:-

• Effectively address technical issues related to our website and software.
• Proficiency in MS PowerPoint, MS Word, and MS Excel.
• Identify and resolve technical problems to ensure smooth software usage.
• Provide timely and accurate responses to technical inquiries via phone, email, and chat.
• Educate customers about the software's latest features and functionalities to create reports.
• Demonstrate multitasking skills and meticulous attention to detail.
• Act as a technical support resource for our clients and customers.
• Expertly handle conflicts and critical technical issues with customers.
• Follow up with clients to ensure the resolution of their technical concerns.
• Monitor technical complaints across various communication channels and offer assistance.
• Solicit feedback from clients and relay it to our team for further product development.
• Take responsibility for onboarding management, implementation, and report generation.
• Conduct software malfunction analysis by testing various scenarios.
• Ensure customer satisfaction by providing timely and professional support.
• Follow up with customers to confirm issue resolution.
• Stay updated with product knowledge, company policies, and technical trends.

IVY

Job Description:-

The Senior Engineer is responsible for recording the details of reported IT service issues and service requests and working to either restore service as quickly as possible or alerting and/or escalating them to the appropriate specialist support groups. The Sr. Engineer (End User Services -EUS) is the first point of contact between internal customers and the IT organization for workplace related request and issues.

Responsibilities

• Act as single point of contact for all internal customer IT incidents and service requests, managing these incidents and requests throughout their lifecycle

• Troubleshoot workplace related internal customer’s issue via telephone or remote access and resolve upon first contact, when possible

• Accurately record and document all details of the issue or service request, including categorization and priority into the IT service desk tool (ITIL framework based)

• Troubleshoot and fix issues related to OS (windows/Mac/Linux), Windows applications (MS O365, Browser, MS Teams etc.), Printers to ensure optimal IT workplace environment

• Troubleshooting network connectivity in a LAN/WAN/Wi-Fi environment and SSL VPN establishing using RSA token related issues

• Perform active directory related operational tasks like management of user accounts, access, secure and file share groups

• Perform Exchange server operational related tasks like management of user & functional mailboxes, and distribution groups etc. Also, Teams SIP account management.

• Provide "how to" assistance on all internally supported devices, applications and systems

• Escalate to appropriate on-site team or subject-matter experts in accordance to service-level agreements, and follow up on incidents or service requests when appropriate

Alternative Path

Job Description:

Leading and mentoring a team of seasoned Data engineers performing Web Scraping using various scraping techniques and then utilizing Python's Pandas library for data cleaning and manipulation. Then ingesting the data into a Database/Warehouse, and scheduling the scrapers using Airflow or other tools

 Technical Leadership

1. Oversee the design and implementation of web scraping projects to ensure scalability, efficiency, and accuracy.

2. Stay updated with and implement the latest technologies, tools, and frameworks in web scraping and data processing.

3. Review and approve pull requests to ensure clean, maintainable, and efficient code.

4. Identify and solve complex technical challenges in data extraction, handling, and storage.

5. Design and implement monitoring tools and dashboards to ensure system reliability and performance.

6. Experience in the Data Engineering or Web Scraping industry, with a strong background in data processing and automation.

7. Experience in leading teams, mentoring engineers, and driving technical initiatives

 Team Management (Techno-Managerial Role)

1. Lead, mentor, and inspire a team of engineers to achieve project goals and professional growth.

2. Conduct regular one-on-ones to provide feedback, set objectives, and discuss career development.

3. Monitor team productivity and allocate resources effectively to meet deadlines.

4. Foster a collaborative and high-performing team culture that promotes innovation and ownership.

5. Serve in a techno-managerial role, balancing technical expertise with leadership responsibilities to drive both project execution and team development.

6. Collaborate with stakeholders to understand project requirements and translate them into actionable plans.

7. Develop long-term strategies for web scraping solutions, including data storage, compliance, and scalability.

8. Drive continuous improvements in process, tools, and methodologies for the team.

9. Align team efforts with business goals and identify opportunities for automation and process optimization.

10. Ensure high-quality deliverables by enforcing best practices in coding, testing, and documentation.

11. Optimize the data pipeline to handle large-scale data ingestion and cleaning.

12. Implement safeguards for compliance with web scraping regulations and ethical practices.

13. Ensure the team adopts the best practices for handling sensitive and proprietary data.

Strategic Planning and Execution

1. Collaborate with stakeholders to understand project requirements and translate them into actionable plans.

2. Develop long-term strategies for web scraping solutions, including data storage, compliance, and scalability.

3. Drive continuous improvements in process, tools, and methodologies for the team.

4. Align team efforts with business goals and identify opportunities for automation and process optimization.

 Operational Excellence

1. Ensure high-quality deliverables by enforcing best practices in coding, testing, and documentation.

2. Optimize the data pipeline to handle large-scale data ingestion and cleaning.

3. Implement safeguards for compliance with web scraping regulations and ethical practices.

4. Ensure the team adopts the best practices for handling sensitive and proprietary data.