• Serves as a technical specialist for the Workday Absence, Core HR function and Reporting. Knowledge of Workday Security is a bonus
    • As an individual contributor, conceives, plans and conducts consultation in the areas of Absence and Core HR.
    • Working knowledge on loading bulk data using EIB.
    • Good understanding in setting up of absence accruals , time off plans and LOA’s; HR Foundational Data; BP configuration; and Calculated Fields
    • Involves creative, independent solutions that will be adopted by HR corporate-wide.
    • May leads complex HR projects domestically.
    • Work collaboratively with other technical specialist, with guidance from the Senior Technical Lead
    • Configure, perform system QAQC testing and support UAT testing with documented test scripts
    • Works under limited supervision and direction.

• Assist in managing daily front office operations, including check-ins, check-outs, and guest inquiries
• Collaborate with other departments to ensure seamless guest services and resolve any issues promptly
• Train, mentor, and motivate front office team members to maintain high performance standards
• Handle guest complaints professionally and implement appropriate corrective actions
• Oversee the accuracy of guest accounts and financial transactions
• Implement and maintain front office policies and procedures
• Assist in scheduling and staffing to ensure optimal coverage during all shifts
• Conduct regular performance evaluations and provide constructive feedback to team members
• Stay updated on industry trends and implement innovative practices to enhance guest satisfaction
• Support the Front Office Manager in strategic planning and goal-setting for the department

Deep Domain Knowledge of London Market in Credit control underwriting and claims area

Role and Responsibilities:

• Candidate should come with experience in Lloyds of London market
• Will be responsible to manage Mosaic operations with role including people management, client management, attrition, process management, SLA KPI management, MBRs QBRs, etc.
• Having experience of working on improvement projects will be preferred
• Managing 75-80 people