We are seeking a proactive and organized HR and Admin Officer to join our dynamic team at [Insert Company Name], a company specializing in the sale of financial products such as mutual funds, shares, insurance, and fixed deposits. The ideal candidate will play a crucial role in managing both human resources and administrative functions, ensuring the smooth operation of our office and the well-being of our employees.

Key Responsibilities:

1. Human Resources Management:

• Recruitment & Onboarding: Manage the recruitment process, from job posting to interviewing and onboarding new hires, including interns for lead generation and sales support roles.
• Employee Records: Maintain accurate and up-to-date employee records, including contracts, personal files, attendance, and leave records.
• Performance Management: Assist in implementing performance appraisals, feedback sessions, and development plans to enhance employee performance.
• Employee Relations: Address employee queries and grievances, ensuring a healthy and productive work environment. Organize team-building activities and wellness programs.
• Policy Implementation: Develop, update, and enforce company policies and procedures. Ensure compliance with labor laws and regulations.
• Training & Development: Coordinate employee training programs, especially in financial product knowledge and sales skills, to ensure professional growth.

2. Administrative Support:

• Office Management: Oversee the daily office administration, ensuring the workplace is well-organized, stocked, and operational. Handle facility management and coordinate with external vendors.
• Communication: Manage internal communication systems and ensure smooth coordination between different departments.
• Calendar Management: Maintain schedules for meetings, client appointments, and interviews, ensuring timely coordination across the team.
• Travel & Logistics: Arrange travel, accommodation, and logistics for employees, including sales staff and management when required.

3. Operations Support:

• Client Communication: Support the sales team by following up on client documentation, renewals, and payment reminders, ensuring all admin tasks related to client management are completed.
• Event Coordination: Organize internal meetings, client engagement events, and team activities, including financial workshops and client seminars.
• Compliance Assistance: Work closely with the compliance team to ensure that all HR and administrative procedures align with industry regulations and standards.

4. Internship Program Management:

• Intern Recruitment: Manage the recruitment, onboarding, and coordination of interns responsible for lead generation and other administrative tasks.
• Intern Supervision: Monitor intern performance, provide regular feedback, and ensure alignment with company goals.

5. Payroll & Attendance Management:

• Payroll Processing: Collaborate with the finance department to ensure accurate and timely payroll processing, including salary disbursements, bonuses, and reimbursements.
• Attendance & Leave Tracking: Monitor employee attendance and leave records, ensuring compliance with company leave policies.

Qualifications:

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience: 2-4 years of experience in HR and admin roles, preferably within the financial services or sales industry.
• Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in HR management software and office tools (MS Office Suite).
  • Knowledge of labor laws and best HR practices.
  • Ability to work independently and as part of a team.
  • Attention to detail and a high level of discretion in handling confidential information.