NIELSENIQ

Job Description

This role serves as a bridge between the Commercial team, Quality Assurance, Operations, Engineering, & Data Science teams with regards to Customer requirements on business and insights. It also seeks to provide a strategic analysis that enables business decision making of our customers.

Job Responsibilities

Lead Customer Engagement

·          Develops foundational relationship with key customers and stakeholders

·          Gather understanding and expertise on customer business priorities and how that ties up to consumption of NIQ products & services

·          Helps in identifying customer needs and creates a shared plan with Sales team to deliver outcomes in collaboration with NIQ internal teams

·          Lead Customer engagement with thoughtful insights to help customers take useful business decisions through NIQ products and services

·          Advisor and thought leader to facilitate customer solution-related queries through persuasive, informed and consistent approach

·          Become a liaison and facilitator for resolving active data queries by engaging the right global/local teams

Opportunity & Pursuit Management

·          Plan a portfolio of work such as adoption of new NIQ products and services, support programs and projects, and value realization in alignment with customer business objectives

·          Capture, communicate and brings forward recommendation from customer insights team and collaborate with internal teams to help identify growth opportunity through account planning and supporting delivery execution

·          Work closely with Sales Account managers to maintain a stronger pipeline of opportunities through a pre-qualified opportunity tracking: Sales Account Managers

 Qualifications

·          MBA (desirable) with 10 -15 years’ experience in FMCG / Service / Retail industry

Preferred skillsets

Must have

·          Excellent oral and written communication

·          Ability to articulate thoughts and solutions and express to the customer leadership

·          Problem-solving approach and attitude

·          Active listening and seeking out root cause of a business problem

·          Responsive and proficient in Change Management

·          Analytical and logical mind-set

·          Internal advocate for customer needs

Good to have

·          Knowledge of Analytical tools and platforms

·          Understanding of data monetization lifecycle

·          RMS product and process knowledge

Our Benefits

·          Flexible working environment

·          Volunteer time off

·          LinkedIn Learning

·          Employee-Assistance-Program (EAP)

New Global Technologies

Job Description:-

A QA Engineer, or Software Quality Assurance Engineer, is responsible for ensuring that software meets quality standards and requirements.

Their responsibilities include: 

Designing tests: Creating test plans, scenarios, scripts, and procedures to identify bugs and defects 

Analyzing results: Analyzing testing results and communicating solutions to developers 

Reviewing documentation: Reviewing software documentation to ensure it's accurate, complete, and compliant 

Monitoring quality: Monitoring the quality of the software throughout the development process 

Collaborating with developers: Collaborating with developers to fix bugs and improve the product 

Providing feedback: Providing feedback and recommendations to developers on software usability and functionality 

Documenting defects: Using a bug tracking system to document software defects and report them to developers 

Reviewing the final product: Reviewing the final product's functionality before it's released

UNHCR

Job Description:-
The Associate Livelihood Officer reports to the Snr Programme Officer and will manage the work on livelihoods and economic inclusion as well as UNHCR’s cash-based interventions (CBI) program . He/she will be reviewing and operationalizing the UNHCR’s strategy on livelihoods and economic inclusion efforts, which underscores the need to mobilize additional actors and adopt a whole-of-society approach to strengthen refugee self-reliance and help ease pressure on host countries in line with the objectives of the Global Compact on Refugees. Promoting economic inclusion through access to livelihoods and participation in the labour market of refugees is a key development area that will enable the achievement of these objectives and contribute to the 2030 Agenda's Sustainable Development Goals.

Job Responsibilities:-

• Maintain close contact and cooperation with partners to facilitate the economic inclusion of refugees, such as line ministries, private sector and development actors in accordance with UNHCR Global and Country level policies, priorities, and strategies, in particular the Global Compact on Refugees. This includes advocating with public and private sector services providers to include UNHCR POC in supporting services (business development, micro-finance, training, saving accounts, poverty alleviation and social protection, etc.).
• Work with the multi-functional team, more specifically with the Protection Unit, to assess the legal framework for the right to work and rights at work and recommend/implement advocacy initiatives and policy reforms to improve UNHCR POC’s economic inclusion, rights and access to work.
• Build on UNHCR databases to support regular information sharing and coordination among different humanitarian, developmental and governmental stakeholders. This includes supporting the implementation of socioeconomic and wealth ranking surveys utilising community-based strategies to inform targeting, monitoring and facilitation of development programmes.
• Conduct necessary assessments in collaboration with relevant private and public stakeholders, including impact assessments on local economies and surveys that help to identify investment and funding opportunities that enhance the economic inclusion of UNHCR POC.
• In case UNHCR is implementing specific livelihoods activities, strengthen, guide and monitor the livelihoods interventions to help ensure they are market-based, and that the role of UNHCR has been strategically determined in consideration of its comparative advantage vis-à-vis other partners.
• Perform other related duties as required.

Fairmont

Job description

The Front Office Manager is responsible for ensuring we provide the highest level of guest service and ensuring that standards are maintained. The Front Office Manager will also lead and drive forward a motivated team of managers within the department and continuously look for ways to enhance growth and development for future leaders. 

Key Responsibilities and Duties:

• Ensuring department procedures and systems are maintained and effectively operated.
  
• Continuously evaluates department Standard Operating Procedures.
  
• Audit and development of guest information data on Opera.
  
• Drive Leading Hotels of the World and ALL Loyalty standards.
  
• Creating an environment that supports innovation and look for opportunities to improve operations.
  
• Pro-actively try out new ideas and technologies that would streamline. productivity and enhance overall guest experience in line with the budget and capex submission.
  
• Ensure productive and efficient communication between departments.
  
• To ensure effective running of PMS and all related interfaces.
  
• Building and improving on relationships with agents.
  
• Models the Organizational Values and Fairmont Standards.
  
• Reduction of departmental glitches to an acceptable weekly standard by minimizing revenue loss.
  
• Encouraging the use of the “Generosity Pot” across departments.
  
• Has operational managerial responsibility over all departments in the absence of the Exec and Department Head.
  
• Has responsibility for ad hoc project teams.
  
• Participates in ad hoc Job Training and coaching in departments to ensure effective service and operations.
  
• Has a thorough knowledge of the hotel and all services provided to the guest.
  
• Maintains a high standard of service, appearance, and social skills set according to the company policy.
  
• Works in harmony with all departments and employees, is willing to assist others if and when required.
  
• Attends all training workshops as and when required and deemed Mandatory by the Director of Rooms Division.
  
• Is familiar with all policies and procedures, house rules, LHW standards, All Loyalty Program, fire-, security-, and emergency procedures as well as all checklists pertaining to the position.
  
• Performs any reasonable duty as instructed by the Director of Rooms Division.