• Should have good
experience on team management.
. Experience with 10 Years
to 12 Years in same or related
• Preference for Domain
specific certifications
• 10+ years’ experience with
Server Management
• 5+ years’ experience with
Hyper-V
• 5+ years’ experience with
VM Ware
• 5+ years with compliance
management
• Ensure all Service Desk
tickets are resolved within WNS agreed SLA.
• Escalation and
troubleshooting of Infrastructure specific incidents from Service Desk &
Incident Management.
• Escalate calls to the next
level as & when required to the respective Backend teams and SMEs and
follow up to its closure with a complete resolution.
• Provide accurate shift
handovers.
• Rotational shifts
(including night)
• Coordination with external vendor for the Issue resolution and solution optimization.
Qualifications :-BE, BSC, MSC, Graduate
Aaderss :- Gate no 2 , Plant 5 Godrej & Boyce Complex Pirojshanagar, LBS Marg Vikhroli (West), Mumbai, India
Western Digital Corporation
Job Description
Essential duties and Responsibilities
Qualifications
Required
NIELSENIQ
Job Description
This role serves as a bridge
between the Commercial team, Quality Assurance, Operations, Engineering, &
Data Science teams with regards to Customer requirements on business and
insights. It also seeks to provide a strategic analysis that enables business
decision making of our customers.
Job Responsibilities
Lead Customer
Engagement
·
Develops foundational relationship with key
customers and stakeholders
·
Gather understanding and expertise on customer
business priorities and how that ties up to consumption of NIQ products &
services
·
Helps in identifying customer needs and creates a
shared plan with Sales team to deliver outcomes in collaboration with NIQ internal
teams
·
Lead Customer engagement with thoughtful insights
to help customers take useful business decisions through NIQ products and
services
·
Advisor and thought leader to facilitate customer
solution-related queries through persuasive, informed and consistent approach
·
Become a liaison and facilitator for resolving
active data queries by engaging the right global/local teams
Opportunity &
Pursuit Management
·
Plan a portfolio of work such as adoption of new
NIQ products and services, support programs and projects, and value realization
in alignment with customer business objectives
·
Capture, communicate and brings forward
recommendation from customer insights team and collaborate with internal teams
to help identify growth opportunity through account planning and supporting
delivery execution
·
Work closely with Sales Account managers to
maintain a stronger pipeline of opportunities through a pre-qualified
opportunity tracking: Sales Account Managers
Qualifications
·
MBA (desirable) with 10 -15 years’ experience
in FMCG / Service / Retail industry
Preferred skillsets
Must have
·
Excellent oral and written communication
·
Ability to articulate thoughts and solutions and
express to the customer leadership
·
Problem-solving approach and attitude
·
Active listening and seeking out root cause of a
business problem
·
Responsive and proficient in Change Management
·
Analytical and logical mind-set
·
Internal advocate for customer needs
Good to have
·
Knowledge of Analytical tools and platforms
·
Understanding of data monetization lifecycle
·
RMS product and process knowledge
Our Benefits
·
Flexible working environment
·
Volunteer time off
·
LinkedIn Learning
·
Employee-Assistance-Program (EAP)
New Global Technologies
Job Description:-
A QA Engineer, or Software Quality Assurance Engineer, is responsible for ensuring that software meets quality standards and requirements.
Their responsibilities include:
Designing tests: Creating test plans, scenarios, scripts, and procedures to identify bugs and defects
Analyzing results: Analyzing testing results and communicating solutions to developers
Reviewing documentation: Reviewing software documentation to ensure it's accurate, complete, and compliant
Monitoring quality: Monitoring the quality of the software throughout the development process
Collaborating with developers: Collaborating with developers to fix bugs and improve the product
Providing feedback: Providing feedback and recommendations to developers on software usability and functionality
Documenting defects: Using a bug tracking system to document software defects and report them to developers
Reviewing the final product: Reviewing the final product's functionality before it's released