We are seeking a detail-oriented and results-driven Senior Accounts Receivable (AR) Analyst to join our finance team. This role will be responsible for managing collections and cash application processes to ensure timely and accurate recording of customer payments. The ideal candidate will have strong analytical skills, a proactive approach to problem-solving, and the ability to collaborate effectively across teams.

Key Responsibilities

1. Monitoring A/R Aging Report

• Review the A/R aging report regularly to track outstanding balances and identify overdue accounts.

• Follow up with customers on past-due invoices to ensure timely collections.

• Analyze trends in overdue accounts and escalate persistent issues to management.

2. Credit Memo Processing & Deductions Management

• Process and clear credit memos issued against customer deductions.

• Investigate and resolve unauthorized deductions by requesting paybacks from wholesalers.

• Reconcile any differences between deductions and credits and request pay back for unauthorized deductions.

3. Cash Application & Transfers

• Ensure all payments are accurately applied, minimizing unapplied cash balances.

• Work with the cash application team to resolve payment discrepancies.

4. Collections & Payment Requests

• Initiate collection efforts for past-due invoices, sending payment reminders to customers.

• Work closely with customers to resolve payment related queries.

• Maintain a log of communications with reference to payback or promise to pay from customers and follow up as needed.

5. Shortage & Damage Claims Resolution

• Research shortages and damages reported by wholesalers such as McKesson and Cardinal Health using their portals.

• Gather supporting documentation and communicate with wholesalers to resolve issues.

• Work with the customer service and logistics teams to prevent recurring discrepancies.

 

THE POSITION:
At EVERSANA, we provide end-to-end integrated global medical information and medical affairs services
for various life sciences companies, including pharmaceutical, biotechnology, medical device, digital
therapeutics, and over-the-counter companies of various sizes, including industry leaders and emerging
companies. Additionally, we provided therapeutic area support across oncology, hematology, rare
diseases, immunology, cardiology, dermatology, urology, gastroenterology, infectious diseases,
nephrology, neurology, pain, rheumatology, respiratory, ophthalmology, endocrinology, pulmonology,
hepatology, consumer products, woman’s health and more.
This position will be part of our global medical content development and medical / scientific review team.
This role requires medical and scientific expertise, an understanding of regulations and best practices for
promotional and non-promotional materials, high attention to detail and medical / scientific accuracy, the
ability to analyze / translate / interpret scientific literature and data, the ability to quickly learn new
therapeutic areas, and excellent communication skills (both verbal and written).

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.
These results are achieved by:
 Perform scientific data fact-checking and review of promotional and non-promotional
materials that are submitted for medical, legal, and regulatory (MLR) review meetings.
 Ensure that data are scientifically accurate, contextually correct, editorially accurate, and are
presented in a fair/scientifically balanced manner with minimal supervision and in a timely
manner:
o Ensures scientific accuracy, relevance, and completeness of data
o Ensures claims and data are clinically and statistically relevant and presented in a
scientifically balanced manner (not false or misleading)
o Ensures that claims are adequately supported by data
o Determines acceptability of references
o Advises on whether claims are consistent with the approved label
o Ensure that the piece is relevant and of utility for the target audience
 Ensure that information and data presented aligns and are consistent with the client’s