Receptionist Front Desk
clouddwes- 1 - 3 yrs
- 10,000 - 12,000 / month
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Full Time
Working Type : Work From Office
Job Description :
Dental clinic
Key Responsibilities:
1. Patient Reception & Customer Service:
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Greet all incoming patients and visitors in a warm, welcoming, and professional manner.
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Check in patients for their scheduled appointments and confirm their personal and insurance details.
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Answer general inquiries about the clinic's services, working hours, pricing (if authorized), and appointment availability.
-
Address patient concerns or direct them to the appropriate staff or dentist for resolution.
2. Appointment Scheduling:
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Schedule, reschedule, and cancel appointments using the clinic’s dental management software or scheduling system.
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Send appointment reminders via phone calls, SMS, or email as required.
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Maintain and manage the daily appointment calendar to optimize the dentists' schedules.
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Follow up with patients for treatment completion, routine check-ups, and follow-up visits.
3. Administrative Support:
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Maintain and update patient records, including demographic information, medical history, and insurance details.
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Process patient intake forms, consent documents, and insurance claim forms if applicable.
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Handle billing tasks such as issuing invoices, processing payments, and providing receipts.
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Ensure cleanliness and organization of the front desk, waiting area, and reception counter.
4. Communication and Coordination:
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Answer incoming calls professionally, transfer them to the appropriate departments or individuals, or take messages as necessary.
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Coordinate with dental assistants, hygienists, and dentists regarding patient flow and treatment room readiness.
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Inform patients of any delays or changes in schedule in a timely and courteous manner.
-
Relay important information regarding procedures, policies, or paperwork to patients clearly and effectively.
Receptionist Front Desk
Linkronix Solutions Pvt Ltd.- Fresher
- 7,000 - 10,000 / month
-
Full Time
Working Type : Work From Office
Job Description :
Dental clinic
Key Responsibilities:
1. Patient Reception & Customer Service:
Greet all incoming patients and visitors in a warm, welcoming, and professional manner.
Check in patients for their scheduled appointments and confirm their personal and insurance details.
Answer general inquiries about the clinic's services, working hours, pricing (if authorized), and appointment availability.
Address patient concerns or direct them to the appropriate staff or dentist for resolution.
2. Appointment Scheduling:
Schedule, reschedule, and cancel appointments using the clinic’s dental management software or scheduling system.
Send appointment reminders via phone calls, SMS, or email as required.
Maintain and manage the daily appointment calendar to optimize the dentists' schedules.
Follow up with patients for treatment completion, routine check-ups, and follow-up visits.
3. Administrative Support:
Maintain and update patient records, including demographic information, medical history, and insurance details.
Process patient intake forms, consent documents, and insurance claim forms if applicable.
Handle billing tasks such as issuing invoices, processing payments, and providing receipts.
Ensure cleanliness and organization of the front desk, waiting area, and reception counter.
4. Communication and Coordination:
Answer incoming calls professionally, transfer them to the appropriate departments or individuals, or take messages as necessary.
Coordinate with dental assistants, hygienists, and dentists regarding patient flow and treatment room readiness.
Inform patients of any delays or changes in schedule in a timely and courteous manner.
Relay important information regarding procedures, policies, or paperwork to patients clearly and effectively.
5. Record Keeping & Compliance:
Maintain confidentiality of patient records in compliance with healthcare privacy laws (e.g., HIPAA or local equivalents).
Ensure accurate documentation of treatments scheduled and completed.
Prepare daily reports on patient visits, payments collected, and appointment schedules.