Roles and Responsibilities
1. Responsible for origination of Loan Proposals (LAP).
2. Responsible for evaluating the proposal in line with Company Credit Policy
3. Responsible for logging in positive proposals in the system
4. Responsible for collections from Overdue Customers
5. Assists Risk and Credit teams in Portfolio Risk Management.
6. Meets Monthly, Quarterly and Annual targets assigned.
7. Manages Channel Partners and other external stakeholders
8. Produces new revenue by conducting market research to identify selling possibilities and evaluates customer needs.
9. Actively generates new leads through canvassing, cold calling, partner relationships, and customer referrals.
Genius Private Limited
A branch relationship executive (BRE) manages customer relationships within a bank branch.
Nana Gandhale
Altruist Technology
In a BPO setting, a telecaller plays a pivotal role in facilitating communication between the organisation and its customers. Their responsibilities include making outbound calls to potential clients or existing customers, handling inbound inquiries, resolving customer issues or complaints, promoting products or services, and maintaining accurate records of interactions.
Roles of a BPO Telecaller
Making Outbound calls: Telecallers are responsible for making outbound calls to clients or potential customers based on leads provided by the business.
Handling inbound calls: They manage calls from customers who may have questions, complaints, or need assistance with services or products offered by the business.
Giving information: Telecallers provide accurate and complete information on products, services, prices, promotions, and other pertinent details to prospective customers.
Sales pitch: They deliver persuasive sales pitches to convince potential customers to purchase or sign up for services provided by the company.
Suren Dandinkar
Maxgrowth Imf Private Limited
Job Description:-
A banking assistant's job description includes customer service, operational tasks, and compliance with banking policies and regulations
Neha Singh