Technocare Medisystems

 Job Description

A Service Engineer is a technical professional who specializes in maintaining, repairing, and troubleshooting equipment to ensure it operates efficiently and safely. They are often the frontline representatives of a company, providing on-site technical support and assistance to customers. Service Engineer diagnose issues, perform repairs, and implement preventative maintenance measures. Key Responsibilities:

1. Installation and Commissioning

Install, test, and commission equipment or systems at client locations as per specifications and guidelines.

Calibrate machinery, perform initial operational checks, and ensure proper integration with existing systems.

Train end-users or customer technicians on operating procedures, safety protocols, and basic maintenance.

2. Maintenance and Servicing

Perform scheduled preventive maintenance to ensure smooth operation and reduce downtime.

Conduct routine inspections to identify and address wear and tear, part replacements, or potential malfunctions.

Maintain accurate records of service visits, tasks performed, and parts used.

3. Troubleshooting and Repairs

Diagnose technical problems in equipment, systems, or software through testing and analysis.

Resolve mechanical, electrical, or software faults on-site or via remote support.

Coordinate with internal departments (design, production, R&D) for complex issues requiring deeper technical input.

4. Customer Support and Satisfaction

Respond to service calls and customer complaints promptly and professionally.

Provide technical support via phone, email, or site visits, ensuring minimal disruption to client operations.

Maintain strong client relationships by demonstrating technical competence and reliable service.

Job Description:-

1. Visiting client sites in the Chandigarh tricity area plus places like Baddi, Kala Amb, Ludhiana,

     Rajpura and Zirakpur. 

2. Servicing and making service reports 

3. Keeping track of future client requirements for service.

4. ITI/Diploma in Mechanical/Electrical 

Additional Requirements:-

1. Candidates must have personal conveyance like motorcycle/scooter. 

2. Fuel costs will be covered by the company