Hql Solutions Private Limited

Job Description

A relationship manager's job is to build and maintain relationships with clients, customers, or other stakeholders. They may also be called a customer relationship manager (CRM), client relationship manager, or customer success manager. 

Responsibilities

Customer service: Provide answers to customer questions, handle complaints, and ensure customer satisfaction 

Client development: Identify new clients and opportunities, and develop strategies to retain existing clients 

Product and service advice: Recommend products and services to clients, and act as an advisor on service options 

Communication: Communicate with clients, and work with sales and marketing teams 

Problem-solving: Identify problems, determine causes, and prioritize solutions 

Trend analysis: Analyze communication strategies, negotiations, and contracts to identify trends customer success manager. 

 Explain product features and benefits

 Achieve sales targets and build customer relationships

 Generate leads and negotiate deals

Contact Person

Nidhi Sonigra