Sunshine Corporate creche

Job Description:-

Sunshine Corporate Creche seeks detail oriented Operations Executive to work with our Senior Management team, oversee Daily Operations across 60 centers in 24 cities of India. 0-5 years experience, Freshers can also apply. 

Key Duties:

• Coordinate with center staff for smooth operations

• Oversee reporting, documentation and regulatory compliance 

• Maintain consistent, high-quality Education across classes

• Evaluate and support staff through regular training and monitoring 

• Ability to multitask, excellent English written, spoken skills mandatory

  
  

  Key Responsibilities

  1. Operations & Process Management

  • Oversee daily operations of all creche centers, ensuring smooth functioning and compliance with company policies.

  • Implement and monitor standard operating procedures (SOPs) for staff, facilities, and child safety.

  • Ensure high-quality childcare services and address operational challenges promptly.

  2. Team Coordination & Training

  • Work closely with center managers, staff, and vendors to ensure efficiency.

  • Organize staff training and development programs to maintain high service standards.

  • Ensure proper scheduling and staffing across multiple locations.

  3. Performance Monitoring & Reporting

  • Conduct regular audits and inspections across centers to maintain operational excellence.

  • Monitor key performance indicators (KPIs) such as attendance, satisfaction levels, and compliance.

  • Prepare and present reports to Senior Management on center performance and operational improvements.

  4. Customer Service & Parent Engagement

  • Address parent queries, concerns, and feedback to ensure a seamless childcare experience.

  • Work on service improvements and innovations to enhance the corporate creche experience.

  • Maintain strong relationships with corporate clients and HR teams of partner companies.

Job Description :- 

1. Responsible for employee grievances and resolving queries of employees regarding attendance, payroll, PF and other concerns. 

2. Obtaining necessary documents from employees and conducting necessary formalities for onboarding / relieving of employees.

3. Handling Client interactions and responsible for managing the client queries. 

4. Handling payroll related activities such as attendance collection, compiling attendance using MS Excel.

5. Providing assistance in Payroll preparation through ERP Software. 

6. Providing assistance in preparation and submission of invoices to the Clients and conducting payment follow-up from Client.

7. Maintaining manual registers for ID Cards and other records. 

8. Preparing Excel Sheets and maintaining/updating the employees database.

9. Conducting necessary coordination with the HO.