About DS Techworks Solutions Private Limited

Techworks offers a complete suite of products and services which come together to form executable and customizable solutions for a wide spectrum of applications in digital signage, information distribution, experience centers for a large number of industry verticals.

About the internship

Duration for this internship is 3 months that may be extended to 6 months. Good candidate may be absorbed as a regular employee based on the performance

Selected intern's day-to-day responsibilities include:

1. Assign new support tickets to available customer service executives and follow up with them for timely closure of tickets

2. Respond to or ensure a response by support teams to customer queries regarding open tickets

3. Coordinate with all team leads to implementation of agreed tasks and to collate information about all teams

4. Follow up with customer service executives to ensure process compliance

5. Prepare or pull out periodic reports from Zoho Desk for the customer service manager

6. Schedule/facilitate periodic/ad hoc meetings between customer service manager and support teams for discussing critical issues facing any customer

7. Follow up on commitments made by various team leads and teams in the meetings

8. Maintain customer service manager's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.

9. Coordinate with field support team

Other requirements

1. Graduate in any discipline, people who are in last year of graduation may also apply

2. Good academic record

4. Computer savvy

5. Good analytical skills

6. Good in Microsoft Office

7. Good in oral and written communication skills

8. Working days: Monday to Saturday: 10 AM-6 PM

Perks

1. Stipend: 15000 per month
2. Certificate of completion
3. Free snacks
4. Informal dress code

Team Phace Private Limited 

Job description:-

We are looking for Female Customer Service Staff fresher/experienced.

To be successful as a Customer Service Staff, you should display excellent interpersonal and communication skills as well as a professional appearance.

Responsibilities:
• Managing Calls, Orders, Feedback, Data Etc...
• scheduling delivery with customers & production dept.
• Maintaining a pleasant working for your team.

Requirements:
• A bachelor’s degree in any field.
• Fresher or experienced.
• Computer & Social media skills.

Fore More Details Contact Us: 9864444443 (Call/WhatsApp)