Naviga
Job Description:-
The duties of an account analyst revolve around a company's internal and external accounts. They check accounts for accuracy, provide reviews of customer records, ensure credits are in order, and monitor balance sheets.
Responsibilities:
- To ensure customer billings and associated revenue recognition occur correctly.
- Works closely with various functional groups and levels of management to determine final billing terms.
- Ensure accuracy of a high volume of customer data including contact details
- Track status of renewal commitments and proactively follow up with customers as required
- Deal with Customer queries via email.
- Assist with invoicing and miscellaneous duties as required
- Assist with weekly cashflow updates
- Regularly check the contract database to reflect updated terms as needed for billing requirements
- Invoice customers on a monthly, quarterly and annual basis
- Perform monthly tasks and reconciliations
- Ability to interact effectively with all levels and departments within the company and with clients
- Must have strong communication, interpersonal and organization skills
- Intermediate Excel skills
- Experience with Microsoft software programs including Outlook