Eon Infotech Ltd  

Job description

We at Eon Infotech Ltd. are looking for Operations Executive. To succeed in this role, you must have exceptional operational competency and managerial skills.

Essential Skills:-

- Customer Management.

- Team / Field Staff Management.

- Planning & Scheduling of team work.

- Good verbal & written communication skill.

- Active problem solving skills.

- Ability to handle pressure.

- Knowledge of Open Office / MS-Office, Google Map.

Desired Skills:-

- Knowledge about Telecom/Vehicle Electronics

- Client call & complaint handling.

Role/Responsibilities:

- Managing Customer Service Field Team / Support technicians.

- Attending customer calls and complaints professionally.

- Coordinating with client, production team and management.

- Proactively monitoring of VTS devices through dashboard/MIS/Web App.

- Planning replacement / maintenance of faulty devices.

- Conducting customer trainings on VTS front-end operations/reports generations.

- GPS Data Analysis.

- Updating Information Systems.

- Reporting Progress / Status to customer and other concerned @EON

- Other relevant activities related to VTS Operations and desired by client.

Qualification:

Graduate in any discipline with one year computer diploma or Degree in Electronics & Communication / Mechanical / equivalent.

Experience:-

- Fresher to 2 years as Operations Executive

-Must have own conveyance,

-Posting at PRTC Control Room, Patiala Duty in Shift (Day/Night)

Schedule:

• Rotational shift

Ability to commute/relocate:

• Patiala, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

• Driving Licence and Bike (Preferred)

Shift availability:

• Day Shift (Preferred)

• Night Shift (Preferred)

• Overnight Shift (Preferred)

Career Heights

Job description:-

• Enter, maintain & organize data in a computer.

• Handle day to day office activities.

• Answer phone calls and manage emails.

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 3 years of experience.

More about this Back Office Coordinator job:-

• The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience

• You can expect a good salary per month that depends on your interview. It's a Full Time job in Indore.

• This Back Office Coordinator job will have 6 working days.

• No, there is no fee applicable for applying for this Back Office Coordinator job and during the employment with the company, i.e., CAREER HEIGHTS.

• No, it’s not a work from home job and can't be done online.

• There is an immediate opening of 1 Back Office Coordinator at CAREER HEIGHTS

• Only Female candidates can apply for this Back Office / Data Entry job.

• This Back Office Coordinator job has 10:00 AM - 07:00 PM timing.