We are seeking a detail-oriented and results-driven Senior Accounts Receivable (AR) Analyst to join our finance team. This role will be responsible for managing collections and cash application processes to ensure timely and accurate recording of customer payments. The ideal candidate will have strong analytical skills, a proactive approach to problem-solving, and the ability to collaborate effectively across teams.

Key Responsibilities

1. Monitoring A/R Aging Report

• Review the A/R aging report regularly to track outstanding balances and identify overdue accounts.

• Follow up with customers on past-due invoices to ensure timely collections.

• Analyze trends in overdue accounts and escalate persistent issues to management.

2. Credit Memo Processing & Deductions Management

• Process and clear credit memos issued against customer deductions.

• Investigate and resolve unauthorized deductions by requesting paybacks from wholesalers.

• Reconcile any differences between deductions and credits and request pay back for unauthorized deductions.

3. Cash Application & Transfers

• Ensure all payments are accurately applied, minimizing unapplied cash balances.

• Work with the cash application team to resolve payment discrepancies.

4. Collections & Payment Requests

• Initiate collection efforts for past-due invoices, sending payment reminders to customers.

• Work closely with customers to resolve payment related queries.

• Maintain a log of communications with reference to payback or promise to pay from customers and follow up as needed.

5. Shortage & Damage Claims Resolution

• Research shortages and damages reported by wholesalers such as McKesson and Cardinal Health using their portals.

• Gather supporting documentation and communicate with wholesalers to resolve issues.

• Work with the customer service and logistics teams to prevent recurring discrepancies.