Associate Manager
Nexgen private limited- 5 - 6 yrs
- 45,000 - 50,000 / month
-
Full Time
Working Type : Work From Office
Job Description :
Job Description
Role Summary
The Associate Manager leads delivery for a defined region/full reporting line, ensuring Business-As-Usual (BAU) stability while meeting client commitments. The role owns quality, on-time delivery, productivity, and continuous improvement outcomes by orchestrating people, process, and technology. This leader builds a high-performance culture, and collaborates with Transformation, Technology, and People (HR) to drive client satisfaction (NPS), automation of manual processes, and a great place to work.
Key Responsibilities
- Delivery & BAU Governance: Own day-to-day production for the region/reporting line; maintain BAU stability and recover quickly from incidents.
- Quality Management: Drive Right-First-Time outcomes through control plans, root-cause analysis, and preventive actions.
- On-Time Delivery (OTD): Plan capacity, balance workload, and remove blockers to achieve committed cycle times and SLAs.
- Cost & Efficiency: Improve unit cost and throughput via standard work, cross utilization and automation; prioritize transformation opportunities.
- Stakeholder Collaboration: Partner with Transformation & Tech to digitize manual processes; with People/HR to strengthen engagement, DE&I, and manager effectiveness.
- People Leadership: Coach and develop DOA and PDOA; build succession pipelines; foster psychological safety and high performance.
- Risk & Compliance: Identify and mitigate operational risks; ensure adherence to policies, data security, audit, and regulatory requirements.
- Performance Management: Define operating rhythms (stand-ups, WBR/MBR/QBR); publish dashboards and action plans for gaps
- Client Readiness & Change: Lead production readiness for new/changed work; plan migrations and transitions without service disruption.
KPIs & Outcomes
- Quality: First-Time-Right %, QE%
- On-Time Delivery: SLA adherence %, Cycle Time vs. plan, On-time release %.
- BAU Stability: Backlog age, Schedule adherence
- Productivity & Cost: Throughput per FTE, Automation coverage %, RPH trend, Utilization.
- Client Experience: Client escalations closed on time
People & Culture: Gallup score, Attrition %, Internal mobility
Associate Manager
Linkronix Solutions Pvt Ltd.- 2 - 3 yrs
- 30,000 - 35,100 / month
-
Full Time
Working Type : Work From Office
Job Description :
Financial Planning & Analysis (FP&A):
Lead global budgeting, forecasting, and long-term financial planning processes.
Develop and maintain dynamic financial models to support business decision-making.
Analyze actual monthly results and support business with in-depth analysis of P&L and Bal Sheet
Perform variance analysis and provide insights on revenue, costs, and profitability.
Preparation of monthly business review, and operations review presentations
Business Partnering & Strategy:
Collaborate with regional finance teams, operations, and commercial teams to drive financial performance.
Provide financial insights and scenario modeling to support strategic business initiatives.
Optimize cost structures and working capital management.
Process Improvement & Systems Optimization:
Identify opportunities to automate and improve financial processes using scripts, APIs, and database integrations.
Ensure data integrity and standardization across global financial systems.
Support the implementation of FP&A tools and enhancements to existing finance infrastructure.
Data & Reporting Automation:
Utilize Google Sheets, SQL databases, and BI tools (Looker, Tableau, Power BI) to create interactive financial dashboards and reports.
Build automated data pipelines to streamline financial reporting and analysis.
Enhance data visualization to communicate financial trends and insights effectively.
Associate Manager
Stargate- 1 - 2 yrs
- 25,000 - 28,000 / month
-
Full Time
Working Type : Work From Office
Job Description :
SURETI IMF